Policies & FAQ
Do you offer shipping?
Yes, shipping is available worldwide. We’re pleased to offer complimentary Shipping within Canada on purchases over $2000.
Is my shipment insured?
Shipping insurance is available at buyer’s expense. Becca’s Bags limited is not responsible for products that are lost or damaged during the shipping or delivery process. If you would like to insure your purchase, please be sure to request this option at checkout.
Do you accept any returns?
Beccas Bags Boutique maintains a strict no return policy. As a consignment business, we are unable to refund or exchange confirmed purchases. We thank you for your understanding.
What condition are your products?
We pride ourselves on only stocking the finest consignment items, but as these are gently used items, be sure to carefully inspect the sale photos before you purchase an item. Please remember that due to the nature of consignment, our pieces may be slight imperfections, but hey? Who doesn’t. For more information, you can view our Condition Guide here.
What are all the sizes?
Take some time to under the dimensions and sizing of the item you’re ordering. Don’t have a tape measure handy? For reference, 12” is a Subway Footlong.
Please be aware that designer sizing can be inconsistent, so we encourage you to be sure of your size across designers’ various lines.
Who gets preference?
Items are available on a first come, first serve basis. We pride ourselves on carrying highly coveted items - the things we ALL want. In the rare occurrence an item is purchased simultaneously (via our website and either chat or telephone), the purchase made through www.beccasbags.ca will take precedence.
Do you do refunds & exchanges?
All sales are final - we respectfully decline to accept refunds or exchanges.
What payment methods do you accept?
Becca’s Bags is happy to accept multiple forms of payment, including all major credit cards, e-transfer and PayPal. Please contact us if you would like to make alternate payment arrangements.
What if I can’t buy it right now?
Becca’s Bags was founded on the notion of making luxury goods more accessible, and that some purchases are considerable investments. We want to help you get there, so we’re pleased to offer both Lay-Buy (click here to learn more ) and Pay Bright (click here to learn more )
Is my credit card information secure?
Things that suck: fake bags and credit card fraud. Becca’s Bags Boutique prides itself on using the latest technology to prevent either. Our payment portals are completely secure, and backed by some of the largest online security names in the world.
In the event that a product is listed incorrectly, Becca’s Bags Boutique reserves the right to refuse or cancel any purchase based on incorrect information. If your credit card has already been charged for the purchase, we will immediately issue a full refund to your credit card for the amount paid. We promise this rarely, if ever happens, but you know… we’re all human.