• Our corporate head office is located in Vancouver, BC, Canada.

• While some of our items are brand new, the majority are pre-loved unless otherwise stated. You can shop our selection of brand-new items here.

• Our inventory comes from consignors just like you! If you have designer handbags or accessories you’d like to sell, we’d be happy to assist. We offer both consignment and instant buyout options.

• No, we do not. Please be cautious of phishing sites that may impersonate our brand. If you have any doubts or questions, feel free to contact us at hello@beccasbags.ca before making a purchase.

• All prices are listed in Canadian Dollars (CAD). However, you can switch to your preferred currency by using the currency selector in the navigation.

• Unfortunately, Becca's Bags does not have a physical storefront, as we operate exclusively online. However, if you'd like additional photos or videos of any item, feel free to email our team at hello@beccasbags.ca, and we’ll be happy to assist.

We do not have a retail storefront for browsing. However, if you have any questions or would like additional photos, you can connect with one of our product specialists through the following options:

• Email: hello@beccasbags.ca (response within 24 hours).
• Website Live Chat: Available during business hours (response within 1-2 hours).

• No, our prices are non-negotiable as any reductions must be approved by the consignors. We strive to offer the most competitive pricing, ensuring our clients know they are getting a great deal.

• Subscribe to our newsletter and follow us on Instagram to stay updated on upcoming promotions, secret deals, and exciting events! To ensure you don’t miss a thing, turn on post notifications for our Instagram page.

• Clothing, shoes, and rings include a size guide on the product page, with a link to the designer's sizing for your reference.

• We guarantee 100% authenticity of every item you buy from us. No ifs, ands or buts about it.

• We do not accept or sell reproduction of any product. We employ leading technology to ensure that every piece we sell is authentic. And we stand by that.

• We are proud to employ the world’s first, and only, A-I powered authentication technology to verify the legitimacy of the luxury goods that pass through our shop.

• Entrupy is highly accurate with over 99% accuracy in detecting counterfeit items. With a proprietary database and powered by combined machine learning and computer vision, Entrupy is our state of the art way of ensuring that when you work with us, you’re getting the real deal.

• Entrupy’s flagship solution certifies the authenticity of luxury products using an objective, scientifically-proven approach that better protects buyers and sellers of frequently-counterfeited, high-value items.

• We offer a guarantee of authenticity on all our items. If your item is deemed non-authentic by one of our approved reputable authenticators, with proof, Beccas Bags will provide a prepaid return label and issue a full refund.

• Unfortunately, Becca’s Bags is unable to authenticate purchases made outside of our brand. We pride ourselves on the use of our Entrupy system to guarantee 100% authenticity of everything purchased from our store.

• As we do not control the chain of possession for items purchased elsewhere, we are unable to offer these services for outside purchases. Thank you for your understanding!